Question 1

Do you carry insurance?

Accepted Answer

Yes. Tree Crew carries full general liability insurance and workers' compensation on every job. We are happy to provide certificates of insurance before any work begins — just ask. This protects you as the homeowner if anything goes wrong on your property.

Question 2

Are your arborists certified?

Accepted Answer

Yes. Our team includes certified arborists — professionals who have demonstrated knowledge of tree biology, proper pruning techniques, disease diagnosis, and safe work practices.

Question 3

Is Tree Crew licensed to work in Texas?

Accepted Answer

Yes. We are fully licensed to operate as a tree service in Texas. Texas requires tree service companies to carry proper licensing and insurance, and we meet all state requirements.

Question 4

Do you charge for estimates?

Accepted Answer

No. We provide free written estimates for all jobs. We will come out, assess the work, and give you a clear scope and price in writing before anything starts. No pressure, no obligation.

Question 5

What areas do you serve?

Accepted Answer

We serve Dallas and the entire surrounding metro area, including Plano, Frisco, McKinney, Allen, Richardson, Garland, Mesquite, Irving, Grand Prairie, Arlington, Carrollton, Farmers Branch, Addison, University Park, and Highland Park. If you are in the DFW area and are not sure, just call — we almost certainly cover your location.

Question 6

How much does tree removal cost in DFW?

Accepted Answer

Tree removal pricing depends on the size, location, and condition of the tree. As a general guide: small trees under 25 feet typically run $300–$600; medium trees (25–50 ft) run $600–$1,200; large trees (50–75 ft) run $1,200–$2,000; and very large trees over 75 feet can run $2,000–$4,000 or more. The best way to get an accurate number is a free on-site estimate — call us at (972) 999-3627.

Question 7

How much does stump grinding cost?

Accepted Answer

Stump grinding typically runs $100–$400 depending on the diameter of the stump. If you are having a tree removed, adding stump grinding at the same time is almost always cheaper than scheduling it separately — the crew and equipment are already on site.

Question 8

How much does tree trimming cost?

Accepted Answer

Tree trimming prices vary based on the size of the tree, how much work is needed, and access. A small ornamental tree might run $150–$300; a large mature tree can run $500–$1,500 or more. We provide written estimates before any work starts so there are no surprises.

Question 9

What payment methods do you accept?

Accepted Answer

We accept cash, check, and all major credit cards. Payment is due upon completion of the job unless other arrangements have been made in advance.

Question 10

Can I use my homeowner's insurance for storm damage tree removal?

Accepted Answer

It depends on your policy and the specifics of the damage. Generally, if a tree falls on a covered structure (your house, a fence, a detached garage), your homeowner's insurance will often cover removal of the portion on the structure. Removal of a tree that fell in your yard without hitting anything is typically not covered. We recommend documenting all damage with photos before cleanup begins and contacting your insurance company promptly. We can provide documentation to support your claim.

Question 11

When is the best time to trim trees in DFW?

Accepted Answer

For most trees, late winter (January through early March) is the best time — trees are dormant, pests are less active, and the branch structure is visible without leaves. For oak trees specifically, avoid pruning between February and June to reduce oak wilt risk. Crape myrtles should be pruned in late winter before new growth begins. Flowering trees are best pruned right after they bloom.

Question 12

When is the best time to plant trees in DFW?

Accepted Answer

Fall — October through November — is the best time to plant trees in North Texas. The soil is still warm enough for root establishment, but the tree is not under summer heat stress. Trees planted in fall typically establish faster and are better prepared for their first summer than spring-planted trees.

Question 13

How often should I have my trees trimmed?

Accepted Answer

Most mature trees benefit from professional trimming every 2–3 years. Fast-growing trees like Bradford pears, silver maples, and Arizona ash may need attention every 12–18 months. Young trees benefit from more frequent formative pruning in their first few years to establish good structure. Dead wood removal can be done any time.

Question 14

How fast can you respond to an emergency?

Accepted Answer

We respond to tree emergencies 24 hours a day, 7 days a week. Response time depends on current demand and your location, but we prioritize situations where a tree is on a structure or poses an immediate safety hazard. Call us at (972) 999-3627 any time.

Question 15

What is oak wilt and should I be worried about it in DFW?

Accepted Answer

Oak wilt is a serious fungal disease that affects live oaks and red oaks throughout North Texas. It spreads through root grafts between nearby trees and through sap-feeding beetles that carry spores to fresh wounds. The most important prevention step is to never prune oaks between February and June — that is when the beetles are most active. If you must prune during that window due to storm damage, seal every cut immediately with pruning sealant. Oak wilt is present throughout DFW and worth taking seriously.

Question 16

How do I know if my tree is dying?

Accepted Answer

Key warning signs include: significant dead branches in the upper canopy, bark that is cracking or falling off, fungal growth (mushrooms or conks) at the base or on the trunk, leaves that are smaller than normal or discolored, and a trunk that sounds hollow when tapped. A single symptom does not always mean the tree is dying — many issues are treatable if caught early. If you are concerned, call us for an assessment.

Question 17

Can a sick or damaged tree be saved?

Accepted Answer

Often yes, depending on the cause and how far the decline has progressed. Drought stress, certain fungal diseases, and structural issues can sometimes be addressed with treatment, cabling, or targeted pruning. Our certified arborists will give you an honest assessment of whether a tree can be saved and what it would take — we do not push removal when it is not necessary.

Question 18

Does mulching really help trees?

Accepted Answer

Yes — mulching is one of the highest-impact things you can do for a tree's long-term health. A 3–4 inch layer of wood chip mulch over the root zone retains moisture, moderates soil temperature, improves soil structure over time, and protects roots from lawn equipment damage. Keep mulch 4–6 inches away from the trunk to prevent rot. In DFW's summer heat and clay soil, properly mulched trees are noticeably healthier than unmulched ones.

Question 19

Do I need a permit to remove a tree in Dallas?

Accepted Answer

It depends on the tree and your location. The City of Dallas has a tree preservation ordinance that requires permits for removing certain protected trees — generally trees with a trunk diameter of 8 inches or more measured at 4.5 feet above ground. Requirements can also vary by neighborhood and HOA. We are familiar with Dallas's tree ordinance and can advise you on whether a permit is needed for your specific situation.

Question 20

Should I grind the stump or have it fully removed?

Accepted Answer

For most homeowners, stump grinding is the right choice. It is faster, less expensive, and less disruptive — the grinder reduces the stump to wood chips below grade, and the area can be sodded or planted over. Full stump removal (excavating the entire root ball) makes sense if you are planting a new tree in the same spot or doing construction in that area. We offer both options.

Question 21

Will tree roots damage my foundation?

Accepted Answer

This is one of the most common concerns we hear, and the answer is more nuanced than most people expect. The primary cause of foundation problems in DFW is the expansive clay soil — it swells and shrinks dramatically with moisture changes, and that movement is what cracks foundations. Tree roots can contribute by extracting moisture from the soil near the foundation, but a well-sited, healthy tree is far more likely to be an asset than a liability. If you have a specific concern about a tree near your foundation, we are happy to assess it.

Question 22

Do you clean up after the job?

Accepted Answer

Yes. All debris — branches, logs, wood chips — is hauled away as part of the job. We leave your property clean. If you would like to keep the wood chips for mulch, just let us know and we will leave them for you.

Frequently Asked Questions

Hiring a Tree Service

Pricing & Cost

Timing & Scheduling

Tree Health & Disease

Tree Removal & Stumps

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